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This unit has all the features of the big name brands at a much lower cost. The inside unit looks just like the carrier units I have seen. Very happy with my purchase, hope it lasts.
Verified purchase: Yes | Condition: New
We love it, it serves our purpose in a small houseboat. My only complaint is that the shift < > did not work, but no big deal as we can manipulate it manually if needed rather than the hassle of trying to send it back. It is a great product other than that glitch, just hoping that is not a prelude to it;s future. The above review was written in 2020 , just after purchase. We are currently purchasing another unit. The first one totally quit after 13 months. Just after warranty expired. We are purchasing another, much to my displeasure, but my husband thinks the other one was possibly defective. We'll see. The first one was only used for cooling for a total of 5 months. July, August and part of September of 2020, and June, July, of this year,21. I hope we have more luck with this next one. If not AUX will get a terrible review.Read full review
Verified purchase: Yes | Condition: New
I brought a few same units. While almost 90% of AC is produced in China. AUX uses its own brand to sell in US. Good value. Additional info. The same model is 20-30% cheaper in China. Also installation cost is very low in China. US you are probably either DIY or pay HVAC company 600$ to install one. The only suggestion that it could be better instruction, which will save customers' time and support's time. The product use different labelling than common U.S. appliances. The indoor connects to outdoor unit via 4 wires, L1 (Red), L2 (Black), S(White) and Ground (Yellow-Green). All units are pre-wired in the indoor unit, while One unit was not wired at all. How to connect: 1. Outdoor unit to main power: 3 wires The outdoor unit connection port has labels (L, N, S, and Ground), which should connect to 110V via 3 wires, L- Black (hot wire), N - White (neutural), and Ground. S should be left without any wiring from external power. 2. Outdoor unit to indoor unit: 4 wires L1 goes to L, L2 goes to N, S goes to White, Ground goest to Ground. If you wire them wrongly, of course it will not run. (Manual can be better written with colored wiring connection). As you can see, this labelling system is very confusing. Read full review
Verified purchase: Yes | Condition: New
Anyone have a photo of the connections to the outside unit? The instructions are... confusing. Addendum : Finally figured out the wiring connections. Works. Well. Dead quiet. Cools a 15x15 room (with 9 foot ceilings) no problem, even when it's pushing 100 degrees & 100% humidity outside. I did a DIY install. May be a little much for a beginner, but if your good enough to follow the guys on PBS's "This Old House" (and understand what they're saying) you'll should be okay. I was a little confused with the wiring at first, for some reason I thought it plugged into a regular 110 outlet through the indoor part. It does not. You'll have to run 30 amp wiring (and a 30 amp breaker) to your electrical panel, and add a weather proof cut off box outside by your unit (USA building codes). And run all your outside wiring through shielding. The inside unit gets it power from the outside part. For some reason I was expecting about the same noise levels and air flow as a 12,000 btu window unit. It's nothing like that. As I mentioned the inside unit is amazing quiet, and the airflow is much less than what you would get from an equivalent window unit. But it DOES get the job done just fine, and the noise levels (or a lack thereof) is simply amazing. So now you know what to expect. Hope this helps you out, wish I could have read a review like this BEFORE I bought the thing. Would have made the install go a lot quicker. As is probably took me 5-6 hours to install the first one, the second one should take about 1 hour once you know what your doing. Read full review
Verified purchase: Yes | Condition: New
This system is priced well, is very quiet, easy to install. I am just a do it yourself person, but I have installed 4 of these units so far, they all worked flawlessly. WiFi works great, took a few tries to get them set up, but once I figured it all out, works perfect. I Will definitely be buying, and installing a few more of these in my rental properties as well.
Verified purchase: Yes | Condition: New